selling scrap gold
paypal dispute help please?
ok are you sitting comfortably this could be a long one,lol
i sold scrap gold on ebay for £350 it was roughly about 80-90g
so i posted it all special deivery the next day.
the following day i got an email from the guy stating the gold i sent him was underweight and 2 of the items were not gold. (which they were)
anyway.... he asked me to refund him £100 back which i refused to do as i sold him the items described. so now he has raised a paypal dispute stating the items dont meet the description.
i have already transferred the money from my paypal account to my bank account so now my pay pal account is in a negative balance.
what can i do if paypal go against me?
I would contact paypal ASAP. I have filed issues with paypal to get money back for items I didn't recieve and it took over a month of the person not contacting paypal in order to receive the refund. Hopefully, you went through the process and didn't just ignore the complaint. Perhaps you have photos to send paypal and can argue the point of proof. In this case it cannot be verified in either way what you sent or what the person received and I would stress the latter as hard as I could. I have also heard horror stories about paypal so be careful. A friend of mine can no longer use paypal due to identity theft and his refusal to pay them for charges he didn't make. Good Luck.
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